Protecting the privacy of your personal information is important to me and I aim to provide a nice customer experience for all my customers.
Your personal information will not be shared in anyway. I only collect your personal information that is reasonably necessary in order to
complete my service to you as my customer and to improve my customer service and offerings based on any feedback you may have, such as:
◗ Answering questions
◗ Creating any custom order requests
◗ Posting an item to you if you have purchased a physical product
◗ To personalise your experience
◗ To improve my customer service and product offerings
If you have any questions, you're most welcome to message me, and I'll be happy to answer any concerns you may have.
Protecting the privacy of your personal information is important to ChuChi Design. We are committed to providing the highest level of customer service in design, digital and website development and our Privacy Policy ensures that we manage personal information in an open and transparent manner. Our Privacy Policy complies with the Australian Privacy Principles, which came into effect on 12 March 2014.
We only collect personal information that is reasonably necessary for the performance of our business activities and marketing. We will not collect sensitive information from you without your consent. ‘Personal information’ identifies you as an individual and includes (whether true or not):
We collect information directly from you when you provide that information by phone, in application forms, submit your details through our website, or subscribe to our newsletter. We may also collect information from publicly available sources. When registering on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address or phone number for our business activities and retirement marketing purposes. You may also visit our site anonymously.
Any of the information we collect from you may be used in one or more of the following ways:
To access, review, amend, update or query our use of your personal information for our services, activities and marketing purposes, please call or email us via our contact details below and clearly outline your request. We will endeavor to respond to your request as soon as reasonably practical. Depending on the nature of your request, we may ask you to complete a personal information request form.
Please address your complaint to us via our contact details provided below. Our Privacy officer has a comprehensive understanding of the Australian Privacy Principles and will endeavor to address your complaint quickly and fairly.
We do not sell, trade, or otherwise transfer to outside parties your personal information without your consent, including overseas recipients. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.
We are committed to ensuring all personal information held by us is protected from interference, misuse, unauthorized access, modification or fraudulent disclosure when undertaking our activities and services.
We implement a variety of security measures to maintain the safety of your personal information when you submit your details electronically or request access to your personal information. We offer the use of a secure server. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our database only to be accessible by those authorised with special access rights to such systems, and are required to keep the information confidential.
Procedures are also in place to ensure that personal information no longer required by ChuChi Design for an authorised purpose is destroyed or de-identified.
Please contact us via our details below and clearly express your desire to have your personal information removed from our direct marketing activities. Please note: if you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
We do not use cookies on our website.
By using our site, you consent to our online privacy policy.
If we decide to change our Privacy Policy, we will post those changes on this page.
If you would like to request an animal, letter or size that is not yet listed in my shop, a custom or personalised order, help with
printing, or have any questions.
Please message me! I'd be delighted to help! ❤