EXPLORE SHOP
EXPLORE SHOP


Terms, Conditions & Policies

The below terms, conditions and policies below outline important information for customers in regards to the usage of my art products, cancellations, refunds, disclaimers and copyright.

I am always happy to help, so feel free to message me if you have any questions. ❤

Terms of Use for Digital Download Products

Personal Use

Once purchased, these digital design products come with unlimited usage, for personal and non-profit use only. You may not share or redistribute it.

Buy them once, and you can use these files for as many projects as you wish!

Commercial Use

Commercial use or for profit use of any capacity is not allowed. 

Re-selling digital files is always FORBIDDEN, even if the file is partially modified or converted to other formats. 

Commercial usage terms also apply to non-for-profit businesses.

Copyright

All artwork print files and listing display image backgrounds are subject to copyright and re-using them at any capacity is strictly forbidden.

Policies, Refunds & Important Information for Products

Digital Products

◗ All prints are INSTANT DOWNLOAD digital files. As such, I can not offer refunds once you purchase. However, if you have an issue with the downloadable files please message me, and I’ll be happy to help.
◗ DIGITAL DOWNLOAD - No physical product will be shipped.
◗ Colours may vary slightly due to differences in monitors and printers.
◗ Subject positioning in prints may vary from file to file as they may be slightly adjusted to ensure a perfect fit for that specific file size and ratio.

I am always happy to help, so if there is a custom size you need that is not included in the download files please message me! I am here to help you with any part of the process! ❤

Personalised Art Design Orders

◗ I have a no cancellation policy on personalised art design order requests. However, if you have amendments / change of mind on which colour, letter or animal within the design before it has been created and a mockup sent to you, then I'm more than happy for you to message me and I can amend the order request accordingly.
◗ I will always provide a watermarked sample of the personalised art order before finalising and making the download files available to you.
◗ As a digital product I do not offer refunds once you purchase. However if you have issues with the files please message me, and I'll be happy to help.
◗ Final art files of your personalised product are supplied as a digital download - No physical product will be shipped.
◗ Colours may vary slightly due to differences in monitors and printers.
◗ Subject positioning in prints may vary from file to file as they may be slightly adjusted to ensure a perfect fit for that specific file size and ratio.

Physical Products

◗ I have a no cancellation policy on all physical products.
◗ I do not offer returns on physical products, however if you have issues with your order please message me. I'm always happy to discuss as I'd like my customers to be happy and enjoy my art design prints.
◗ The physical product is the art print only. No frame included!
◗ Price on listing excludes postage, which is displayed in the delivery information section on the product listing, with upgrade options to select from during checkout on Etsy.

Request a custom order

If you would like to request an animal, letter or size that is not yet listed in my shop, a custom or personalised order, help with printing, or have any questions.
Please message me! I'd be delighted to help! ❤

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